Privacy Policy

This Privacy Policy explains how Phati ERP collects, uses, and protects information when pharmacies and retail-health outlets use our mobile application and services.

1. Information We Collect

When you use Phati ERP in your pharmacy or retail-health outlet, we may collect:

• Pharmacy profile information (name, location, contact details)
• User account data (email, login credentials)
• Pharmacy operational data (sales, stock levels, inventory movements)
• Financial and accounting records entered by pharmacy users

2. How We Use Your Data

• To operate and improve the Phati ERP pharmacy management system
• To enable inventory, sales, and financial tracking for pharmacies
• To provide customer support and system updates
• For pharmacies only: to enable optional connection to the Phati Marketplace
• For pharmacies only: to generate aggregated, anonymized insights to support retail-health efficiency and public health planning

3. Data Storage and Security

Pharmacy data is stored securely using industry-standard encryption and security practices.

Phati ERP is designed as an offline-first system. Data may be stored locally on your device and synchronized securely when an internet connection is available.

4. Data Sharing

Phati ERP does not sell pharmacy data.

We may share anonymized and aggregated data only when necessary to improve system performance, support analytics, or contribute to public health insights.

5. Your Rights

• You can access and update your pharmacy data at any time through the application
• You can request deletion of your account and associated data
• You can contact support for data-related assistance

6. Data Retention

We retain pharmacy data only for as long as necessary to provide services, comply with legal obligations, or support system continuity.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via the app or official website.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@phatierp.com

Effective date: October 25, 2025